MyInroads Privacy Notice
May 18th 2023
MyInRoads’s mission is to help you schedule in-person meetings better. To do so, we need personal information from you and the people scheduling time with you – there’s no way around it. The sections below contain the information you may want to know about this topic. We’ve tried to make them as straightforward as possible, but we realize it’s a lot of information.
Introduction.
This privacy notice (“Privacy Notice” or “Notice”) describes how Kapitalcall, Inc. (“MyInRoads”, “we”, or “us”) collect, use, and disclose your Personal Data. Throughout this coodocument, we will use a few definitions to describe various products, roles and relevant terms:
- “Application” means all of the text, data, information, software, graphics, photographs and more that we and our affiliates may make available to you, plus our Applications (including the MyInRoads Help Center) and any services, extensions, plug-ins, software, or applications (including MyInRoads Click, MyInRoads for Chrome, MyInRoads for Firefox, and any MyInRoads applications) that we may provide to you
- “Users” are the people who have created a MyInRoads account
- “Invitees” are people who have scheduled a meeting with a User but may or may not have registered with MyInRoads.
- “Viewer” is a person who visits the Application but may or may not be a User or Invitee.
- “Personal Data” is any data relating to an identified or identifiable natural person that is processed by MyInRoads as described in this Privacy Notice when such information is protected as “personal data” or “personal information” or a similar term under applicable data protection laws.
Applicability.
This Privacy Notice applies to Personal Data MyInRoads collects when you visit or use our Application as described in the “Information We Collect” section of this Privacy Notice below. MyInRoads is the controller of that Personal Data. This Privacy Notice does not apply to Personal Data within Customer Data (as that term is defined in your agreement with MyInRoads), such as information a User collects about an Invitee when an Invitee books a meeting or interview using our services. We process Personal Data within Customer Data on our customers’ behalf as a processor or service provider. If you are an Invitee and have questions about how your data is processed by our customers or wish to exercise your rights with respect to that data, you must reach out to the User who collected your information. If you contact us about Personal Data within Customer Data and are able to identify the company or User with whom you have interacted, we will promptly notify the relevant customer who collected your data of your inquiry.
Information We Collect.
We collect information about you directly from you and automatically through your use of our Application. To help you protect yourself and your information, we encourage you to provide and collect only that information that is necessary for using our Application. For example, to schedule a meeting, the only information that is necessary is addresses, and time. Please note that if you choose not to share certain Personal Data with us, or refuse certain contact permissions, we might not be able to provide certain parts of the Services. MyInRoads is not directed to children under thirteen (13) years of age, and we do not knowingly collect personal Data from children under 13. If we discover that a child under 13 has provided us with Personal Data, we will promptly delete such Personal Data from our systems.
Information You Provide.
MyInRoads collects the following information, either directly from Users, Invitees, or Viewers, or through third parties regarding Users, Invitees, or Viewers.
- Appointment Information. A User may voluntarily give us certain information when scheduling and setting up appointments. This can include name, email address, phone number; email addresses of other people and/or Invitees; the subject of the meeting; and any other information a User provides or collects upon scheduling, pursuant to the MyInRoads Terms of Use or an executed agreement with MyInRoads. MyInRoads processes the information an Invitee provides to a User when scheduling with the User on the User’s behalf as a processor or service provider.
- Account and Billing Information. Users provide MyInRoads with certain information, including name, email address, username, and password, when you set up your account. If you purchase a MyInRoads subscription, our third party payment processors will collect and store your billing address and credit card information. We store the last four digits of your credit card number, card type, and the expiration date.
- Marketing Information. Users, Invitees, or Viewers interested in MyInRoads’s services may contact us through forms made available on the Application and voluntarily give information such as name, work email, phone number, company, and role.
Information Collected Automatically From You.
We and our Service Providers use technologies to receive and store certain types of information when you interact with us through your mobile device (subject to your consent, opt-out preferences or other appropriate legal basis where legally required). Using these technologies helps us customize your experience with our Application, improve your experience, tailor marketing messages, and help us detect and prevent fraud and security risks. Here is more specific information about the types of information we collect:
- Log & Device Data. When you use MyInRoads, our servers automatically record certain information (“log data”). This log data may include the unique device identifier, IP address, mobile network carrier, and time zone or approximate location. Whether we collect some or all of this information often depends on what type of device you’re using and its settings. For example, different types of information are available depending on whether you’re using iPhone or an Android phone. To learn more about what information your device makes available to us, please check the policies of your device manufacturer or software provider.
- Usage Data. When you use our scheduling platform either as a User or an Invitee, we collect certain information about how you use the platform. For example, we collect information on the meeting types our Users use most often, and how many meetings are scheduled each day. We aggregate this information and use it to help us monitor and improve the Services, such as to determine which features are most popular amongst our Users, and which features could be added or improved.
- Third-Party Tools. Subject to your consent, opt-out preferences, or other appropriate legal basis where legally required, we use third-party Service Providers to provide certain analytics and Viewer interactions services to MyInRoads in connection with our operation of our Application, including the collection and tracking of certain data and information regarding the characteristics and activities of visitors to MyInRoads.
How We Use Your Information.
With Whom We May Share Your Information.
We may share information we collect about you, including Personal Data, in the following ways:
- With third-party Service Providers, agents, contractors, or government entities. We use other companies, agents, or contractors (“Service Providers”) to perform services on our behalf or to assist us with providing services and communicating with you. We may engage Service Providers to process credit card transactions or other payment methods. We may also engage Service Providers to provide services such as monitoring and developing MyInRoads services; aiding in communications, infrastructure, and IT services; customer service; debt collection; analyzing and enhancing data. These Service Providers may have access to your Personal Data or other information to provide these functions. In addition, some of the above-listed types of information that we request may be collected by third-party Service Providers on our behalf.
- We may share information with Service Providers and government entities for legal, security, and safety purposes. This includes sharing information to enforce policies or contracts, address security breaches, and assist in the investigation of fraud, security issues, or other concerns.
We require Service Providers to agree to take reasonable steps to keep the Personal Data that we provide to them secure. We do not authorize them to use or disclose your Personal Data except in connection with providing their services. You may find the list of MyInRoads’s Service Providers who are also platform subprocessors upon request.
- Affiliates. We may disclose information to current or future affiliates or subsidiaries for purposes consistent with this Privacy Notice.
- Government entities. We may share your data if we believe that disclosure is reasonably necessary to comply with a law, regulation, legal, or governmental request; to respond to a subpoena, court order, warrant, or other legal process; to enforce applicable Terms of Use or this Notice, including investigation of potential violations thereof; to protect the safety, rights, or property of the public, any person, or MyInRoads; to detect, prevent, or otherwise address, security or technical issues, illegal, or suspected illegal activities (including fraud); or as evidence in litigation in which we are involved, as part of a judicial or regulatory proceeding. In this process, MyInRoads is committed to maintaining individuals’ privacy, and all such disclosures are carefully reviewed to ensure their legitimacy, and if disclosure is required, that only the necessary information is provided or that the request is challenged accordingly. Unless prohibited by law, MyInRoads will inform you of a government request it has received.
- Authorized Agents. If you are using MyInRoads as a paid member of an organization or using your organization’s email domain (thereby representing yourself as a member of the organization), we may share your email address, plan information, and data within your account with an authorized agent of your company upon your company’s request for them to administer the account for the company.
- Reorganization Event. We may, as a result of a sale, merger, consolidation, change in control, transfer of assets, reorganization, or liquidation of our company (a "Reorganization Event"), transfer or assign your Personal Data to parties involved in the Reorganization Event. You acknowledge that such transfers may occur and are permitted by and subject to this Privacy Notice.
Your Rights and Choices.
Depending on your relationship with MyInRoads, you may exercise your rights and choices in the following ways:
- E-mail. As described above, if you do not wish to receive promotional emails from us, you may opt out at any time by following the opt-out link contained in the email itself. Please note that it may take up to ten (10) days to process your request. Please also note that if you opt out of receiving marketing communications from us, we may continue to send to you service-related emails which are not available for opt-out. If you do not wish to receive any service-related emails from us, you have the option to delete your account.
- Third-party analytics services. Some of the Service Providers we use provide the ability to opt-out.
Additional Rights. Depending on where you live, you may have the following rights, subject to any applicable exemptions or limitations:
- The right to know and access your Personal Data, such as the categories of Personal Data we have collected, the sources of Personal Data, the purposes of collection, and how we used, disclosed, sold, or shared Personal Data;
- The right to correct inaccurate Personal Data that we maintain about you;
- The right to delete your Personal Data under specific circumstances;
- The right to opt out of the sale or sharing of your Personal Data, as such terms are defined by applicable laws;
- The right to object or opt out of certain types of processing, such as targeted advertising, direct marketing, and certain types of profiling and automated decision-making;
- The right to request the restriction of processing of your Personal Data; The right to data portability, which means requesting a copy of your Personal Data in an accessible format;
- The right to withdraw your consent under certain circumstances; and
- The right to lodge a complaint with the relevant data protection supervisory authority. Where applicable, you can find contact information for your data protection supervisory authority on the European Data Protection Board’s Application, https://edpb.europa.eu/about-edpb/about-edpb/members_en, or through other publicly available sources.
Note on Third-Party Links.
Our Application may contain links to third-party Applications and applications. Subject to your opt-out or consent preferences, we may also use third-party advertisers, ad networks, and other advertising, marketing, and promotional companies, to serve advertisements on our Application. Any access to and use of such linked Applications and applications is not governed by this Notice but instead is governed by the privacy policies of those third parties. We do not endorse these parties, their content, or any products and services they offer, and we are not responsible for the information practices of such third-party Applications or applications.
Security and Storage of Information.
Given the nature of communications and information processing technology, there is no guarantee that Personal Data will be absolutely safe from access, alteration, or destruction by a breach of any of our physical, technical, and managerial safeguards. However, MyInRoads takes the security of your Personal Data very seriously. We work hard to protect the Personal Data that you provide from loss, misuse, unauthorized access, or disclosure and we have taken reasonable steps to help protect the Personal Data we collect. All data is stored on Microsoft Azure cloud servers. Their security standards are the current industry standard, including iso 27001. We keep the data as long as the user accounts are enabled. You should also take steps to protect against unauthorized access to your device and account by, among other things, choosing a unique and complex password that nobody else knows or can easily guess and keeping your log-in and password private. We are not responsible for any lost, stolen, or compromised passwords or for any activity on your account via unauthorized password activity. We retain the Personal Data we collect for so long as is reasonably necessary to fulfill the purposes for which the data was collected, to perform our contractual and legal obligations (including any exemptions or exceptions contemplated by law), and for any applicable statute of limitations periods for the purposes of bringing and defending claims.
Users Outside the USA.
Our application and database servers are located here in the United States. If you are an individual located in the European Economic Area, the United Kingdom, Canada or another jurisdiction outside of the United States with laws and regulations governing Personal Data collection, use, and disclosure that differ from United States laws, please be aware that information we collect will be processed and stored in the United States or in other countries where we or our third-party Service Providers have operations. By submitting your Personal Data to MyInRoads and using MyInRoads, you expressly consent to have your Personal Data transferred to, processed, and stored in the United States or another jurisdiction which may not offer the same level of privacy protection as those in the country where you reside or are a citizen. In connection with the operation of its Application, MyInRoads may transfer your Personal Data to various locations, which may include locations both inside and outside of the European Economic Area. We rely on Standard Contractual Clauses and the UK Addendum to legally transfer Personal Data submitted relating to individuals in the European Economic Area, the United Kingdom and Switzerland.